Management always encourages our employees to work hard, be creative, be responsible, positive, be respectful of other employees and management, and to always be team-players. These traits never go unnoticed or unrewarded, Employees are evaluated every six months and given appropriate bonuses for going above and beyond the Mullen In an annual basis. Additionally, our employees enjoy two weeks of vacation pay, an employee stock purchase program, 401 k with company match, and excellent health and dental insurance.
The management team at “X” always keeps the door open for employees to share new ideas, concerns or problems with them. These meetings always remain private so that employees know they are in good hands. Structure: Our company is divided Into deferent departments or functions in which there is a lead or manager in charge of each function that reports to the Site Manager, owner and the founder of “X”, Mr.. BBC. First, there are manufacturing operators who are In charge of manufacturing each piece before It Is sent to the customer.
These operators work together from start to finish, each with specific duties that must be done before their work is passed on to the next person. The QUA supervisor inspects each finished piece to be sure it is correct and then they sign off once it is approved. Then the finished pieces are either delivered directly to the customers’ via ground transportation or air depending on their location, or taken to the storage area where it is stored to maintain the stock with safe quantities to fulfill customer’s demand.
On the sales department, sales personnel are in charge of handling customer’s emails or alls and help them to prepare their custom orders. The sales people are in charge of customer satisfaction, sales, prepare custom orders, and passing on custom orders to the designers to prepare the molds for them. The sales manager oversees all of these functions very closely. Managers from all areas meet together daily to report to one another and to be sure work Is being done In the most efficient manner. All managers are expected to keep the site manager Informed of any Issue and they report to him almost daily.
Business Model: In order for the company to sustain and generate revenue, “X” believes in creating high-quality recycled paper products that our customers need and we make every attempt to keep our prices competitive. We offer custom-made products for our customers to ensure they are getting exactly what they want; guaranteed. We strive to keep the price of all supplies the company buys low, by negotiating with the same suppliers we have worked with since day one. Our suppliers are only twenty miles from our warehouse therefore; we do not pay high prices for shipping and handling.
We never compromise on product quality, and our customers are aware of it. Our advertising is done by our marketing department but mostly for our international customers. Locally, word of mouth by our satisfied customers is the primary way of marketing, so this saves our company on advertising every year. Employees are competent and well-trained and they work together in creating these products and are trusted to be responsible and efficient at all times. They are encouraged to share new ideas that may increase sales and company profitability and are rewarded accordingly.
Our employees have very satisfying and rewarding careers therefore; our employee turn around rate remains very low. How will these choices impact my business? Here at “X” we believe that a strong, healthy, tight knit crew is the key to the company success. Each function has strong communication among and between them, for that reason; there are few sporadic issues of miscommunication. We believe that our customers are the key to keep us alive as a company and to our success thus, we make every effort to keep them satisfied.
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