Business Proposal – moving from a traditional Call Center to outsourcing or contract workers

Write a five-page “Business Proposal” on the direction West Coast Airlines should take in moving from a traditional Call Center to outsourcing or contract workers. You are highly encouraged to include financials, action plans, and a social media strategy. Your report is to be submitted as a PDF to the Chief Operating Officer of West coast Airlines, Bill Wright and Shareholders via the “Assignment” # 2 CANVAS.

You have already done the first step by putting together your presentation now gather more information and put it into a persuasive document. Provide a plan as to how the company will finance, market and provide services you wish it to provide.

Use everything refers to almanacs, encyclopedias, the Internet, and library databases for the most recent information, and pay close attention to descriptions of the social-cultural differences, economic conditions, and business environments that encourage or discourage the use of the product or service.

Sample Solution

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