Discuss the importance of diversity and ethics in public administration.
Give an example of how diversity and ethics in the workplace has led to better service to the public or an example where a violation of ethics has lead to poor service to the public. Who was responsible? What lessons can we take from it for management in the public sector?
Week 8 Diversity and Ethics in Public Service
Cowell, R., Downe, J., & Morgan, K. (2014). Managing Politics? Ethics regulation and conflicting conceptions of “good conduct.” Public Administration Review, 74(1), 29–38.
Hassan, S., Wright, B. E., & Yukl, G. (2014). Does ethical leadership matter in government? Effects on organizational commitment, absenteeism, and willingness to report ethical problems. Public Administration
Hur, Y., & Strickland, R. A. (2015). DIVERSITY MANAGEMENT PRACTICES, DO THEY MAKE A DIFFERENCE? EXAMINING CONSEQUENCES OF THEIR ADOPTION IN LOCAL GOVERNMENTS. Public Administration Quarterly, 39(2), 325-357.
Mateescu, V. M., PhD. (2015). PERSPECTIVES ON DIVERSITY MANAGEMENT AT WORKPLACE. THE EUROPEAN SMEs CASE. On – Line Journal Modelling the New Europe, (16), 80-92.
Prause, D., & Mujtaba, B. G. (2015). Conflict management practices for diverse workplaces. Journal of Business Studies Quarterly, 6(3), 13-22.
Svara, J. H. (2014). Who are the keepers of the code? Articulating and upholding ethical standards in the field of public administration. Public Administration Review, 74(5), 561–569.
Governance Directions, 67(1), 48-51.
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